Lender Comparison
Mr. Cooper is one of the largest loan servicers in the country. But if you want a broker who handles your file personally and moves fast, we're built for something different.
The Comparison
Mr. Cooper is one of the biggest names in mortgage servicing. Millions of borrowers have their loans there, often because the original lender sold the servicing rights after closing. It's a common path. When it's time to refinance or buy again, it's natural to start with a name you already recognize on your monthly statement.
But servicing a loan and originating one are very different operations. Servicing is about managing an existing loan at scale. Origination, the part that actually gets you into a home, takes a broker who's working your file from the first call to the closing table. At 14 Days To Close, you get direct access to the same broker throughout the entire process. No hand-offs. No call center queues. No automated updates with no one to call back.
If you're comparing your options before making a decision, we want to earn that comparison. And if you're already in the process somewhere and things aren't moving, that's exactly the situation we're built for.
Large servicers handle millions of active loans. Volume is the model. When you're shopping a new origination or a refinance, your file enters a pipeline, and it moves at the pace that pipeline allows. That's not specific to any one company. It's the structural reality of high-volume origination departments.
Borrowers reach out to us when their timeline slips, when communication goes quiet, or when they've been denied and need someone who can actually pivot the file. Those patterns aren't unique to any servicer. They're what happens when a large origination system hits an edge case it wasn't built to handle fast.
If your file is moving slower than your contract timeline allows, or you want to know what's possible with a broker who owns the relationship, see how fast we move.
Side by Side
| Feature | 14 Days To Close | Typical Large Servicer |
|---|---|---|
| Loan program options | ✓ FHA, VA, USDA, Conventional, Jumbo, DSCR | Limited to their own product line |
| Direct broker access | ✓ Every file personally reviewed by Jordan | Call center rotation, no single point of contact |
| Closing speed | ✓ As fast as 4–6 days from inquiry to clear to close | Typically 30–45 days |
| Complex file handling | ✓ Self-employed, DSCR, non-QM, recent credit events | Automated systems; edge cases often result in denial |
| Can pivot loan products mid-file | ✓ Yes, multiple options available | No. You restart with a new lender. |
| Florida market knowledge | ✓ Tampa HQ, licensed to lend nationwide | National servicing model, no local presence |
Large servicers and digital origination platforms work well on clean files. Strong credit, W-2 income, conventional property. Run that through an automated system and it typically moves. But the majority of borrowers don't fit perfectly into that box, and the ones who don't find out the hard way.
Self-employed borrowers, investors using DSCR financing, buyers coming off a recent credit event, non-QM situations: these need a broker who can actually read the file and find the right product. When an automated system flags your application, you may never hear from a human who has the authority to do anything about it.
That's where a broker changes the equation. We handle complex files across six loan types. When one product isn't the right fit, we find the one that is. If you've hit a wall somewhere else, learn how we work differently.
14 Days To Close is a mortgage broker, powered by PRMG. We don't hold your loan on our books. We originate it, find the right lender match, and close it fast. That model gives you access to a wider range of loan programs than any single servicer or bank can offer on its own.
We handle FHA, VA, USDA, Conventional, Jumbo, and DSCR in-house. That's six loan types under one roof, with a broker who knows which one fits your situation and why. No transferring departments. No starting over if the first product doesn't work out.
And because we're not managing millions of accounts, your file gets the kind of attention that moves fast. When you call, you get Jordan. When you have a question on a Saturday, you get an answer.
Watch
Jordan breaks down what borrowers rarely hear about large-volume lenders before they sign.
Jordan Vreeland, Licensed Mortgage Broker, NMLS #795404
We've closed deals in as little as 4–6 days from first inquiry to clear to close. That's not every loan. Timelines depend on appraisal, title, inspection, and how quickly all parties get documentation in. But it's a documented track record, not a marketing line. See how fast we move.
The industry average for a purchase mortgage sits around 30 to 45 days. We've built our entire process to beat that number. Pre-approval runs fast. Underwriting doesn't sit. Communication doesn't go quiet.
If you've got a contract deadline bearing down and your current lender is losing ground, call now or schedule a callback and we'll tell you exactly where you stand.
Individual results may vary. Closing timelines depend on factors including appraisal, title, inspection, and borrower circumstances. 14 Days To Close does not guarantee a specific closing date.
We'll run the numbers on your situation and give you a straight answer. No commitments, no pressure.